Our Products

Hardwood Lumber

Softwood Lumber



In the belief that it is of the utmost importance to our customers that they be fairly and consistently treated, we have developed the following Terms and Conditions of Quotation and Sale which govern our sales of all products.

In presenting these to you, our valued customer, we urge that you carefully review them and contact us for any clarification that you might require. In case you find any terms or condition which does not apply to your area, please bring it to our attention.

We are convinced that the mutual understanding of a clear set of Terms and Conditions of Quotation and Sale is to the benefit of both parties and is a vital part of our relationship.

  • All orders or contracts of sale are entered with the understanding that the buyer accepts and will comply with the following terms and conditions, unless otherwise agreed between the buyer and the seller.  The terms and conditions of quotation and sale herein set forth shall apply in the absence of such specific agreement.
  • All agreements or contracts of sale must be made or ratified by the seller’s home office.
  • All stock is offered subject to prior sale.
  • Contracts of sale are not transferable or assignable by the buyer.
  • The seller is not bound by any terms and conditions listed on the buyer’s purchase order.
  • Each shipment under a contract of sale shall be considered as a separate contract and default on one or more shipments shall not invalidate the balance of the contract of sale except as herein otherwise provided.
  • The seller shall have the right to ship the entire order at one time or any portion or portions thereof from time to time on one or more vehicles or vessels within the time of shipment and/or loading herein provided for.  The buyer shall not refuse to receive any portion of the goods shipped hereunder for failure of any other portion to be shipped, or to comply with the contract unless the right to refuse is expressly reserved on the face of the contract.
  • The seller reserves the right to determine the method of shipment.
  • The seller may route shipments and shall have the option to ship via any port (dock) or routing not named in the contract.  If any such shipment is made in the case of offshore shipments, except in cases where the routing named in the contract is unavailable to the seller, a sum equal to the increase in inland transportation charges, if any, to the buyer’s mill for which the goods were intended at the time of the making of the contract shall be allowed by the seller.
  • For shipments offshore where freight is included in the contract price, unless otherwise agreed in writing, the buyer undertakes to receive the goods at destination ex-ship’s tackle as fast as the vessel can discharge, failing which any demurrage or other charges shall be for the buyer’s account.  Unless otherwise agreed in writing, all charges at destination, including lighterage, wharfage, landing charges, dues and duties, are for the buyer’s account and are not included in the seller’s price.  Any change of freight rate even if made subsequent to the date of sale but effective retroactively shall be for the account of the buyer.
  • When delay in shipment is likely to occur, it shall be the responsibility of the seller to so notify the buyer.
  • For shipments within North America, payment terms are as indicated on the face of the invoice.
  • For shipments offshore, unless otherwise agreed in writing, the payment terms are wire transfer to the account of the seller upon the faxing of the Bill of Lading; or net cash in exchange for the documents, to be tendered to bankers, approved by the seller, with whom irrevocable without recourse banker’s letter of credit in favour of the seller for the full amount of the contract of sale is to be established within 14 days after the seller shall have requested the buyer so to do, sufficient to cover full value C.I.F. or C.F.R./C.P.T. or F.A.S. as the case may be, plus 10% in favour of the seller, against which the seller may draw for full invoice value of the sale C.I.F. or C.F.R./C.P.T. or F.A.S. as the case may be, plus any additional cost which may be agreed.  All bank charges are for the buyer’s account.  Expiration date of letter of credit to be 21 days later than the latest shipping date allowed in order to enable the seller to assemble documents.  Delay by the buyer in establishing this or such other credit as may be agreed upon in writing shall extend the time for the performance of the contract by the seller to such extent as may be necessary to enable it to make delivery in the exercise of reasonable diligence after such credit has been established, or at the seller’s option may be treated by the seller as unlawful termination of the contract on the part of the buyer, and the buyer shall thereupon be liable for all damage arising out of such termination.
  • Invoices are payable, in the currency stipulated on the invoice, at the seller’s office, couriered to the seller’s office, at Lock boxes as published by the seller or by wire transfer as per instructions.


All taxes, where applicable, are extra. For shipments to the United States, any applicable duties are included in the price. For shipments offshore, any applicable duties are excluded from the price.


a) Unless otherwise specified, the grading and dressing rules of the National Lumber Grades Authority (NLGA) and National Hardwood Lumber Association (NHLA) effect on the date of acceptance of the order shall govern the manufacture and grading of all lumber shipped on all orders.

b) Unless otherwise specified, the manufacture and grading of plywood panels shall be governed by the following grading rules in effect on the date of acceptance of the order:
  • for orders to ship within and outside of Canada, Canadian Standards Association (CSA).
  • for orders to ship to the United States, Product Standard 1-95 (PS 1-95) of APA - the Engineered Wood Association (APA).
  • for orders to ship to Japan, Japanese Agricultural Standards (JAS).
c) Unless otherwise specified, the manufacture and grading of OSB panels shall be governed by the following grading rules in effect on the date of acceptance of the order:
  • for orders to ship within and outside of Canada, Canadian Standards Association (CSA).
  • for orders to ship to the United States, Product Standard 2-92 (PS 2-92) of APA - the Engineered Wood Association (APA).

If at any time the buyer's creditworthiness shall become impaired or unsatisfactory, proof satisfactory to the seller of the buyer's creditworthiness shall be furnished forthwith or satisfactory security shall be given by the buyer on demand by the seller. Failing this, payment shall be made in advance; otherwise the seller shall have the right to decline to make further shipments or deliveries. If the buyer fails to make payments in accordance with. Terms of Payment contained in the contract, the seller may forthwith cancel all further orders and terminate the contract.


The seller makes no warranty, express or implied, as to the suitability for any specific end use of any product. Such suitability is strictly at the discretion of the buyer.


The contract shall be governed in all respects by the laws of the place of the legal domicile of the Seller, namely in the Municipality of Richmond Hill, in the Provine of Ontario, CANADA.


For all purposes of contracts, the expression .Force Majeure. includes any Act of God, or any act of governmental agencies, war, mobilization, strike, lockout or other labour disturbance, drought, flood, total or partial fire, obstruction of navigation, strike at port of loading or discharge, or loss, damage or detention at sea, reduction, suspension or shutdown of operations, or any other contingency or cause beyond the control of the seller which prevents the manufacture and/or shipment and/or sea-transport of goods, or beyond the control of the buyer which prevents the receipt of goods. The buyer or the seller, as the case may be, may suspend performance under the contract citing Force Majeure, neither party being responsible to the other party for any damage resulting from such suspension. The seller may at its option and without liability hereunder cancel such portion of the annual volume which as a direct consequence of a Force Majeure situation could not be manufactured by the seller at the seller's mills, and/or shipped to destination.

The buyer or the seller, as the case may be, shall give prompt notice to the other party of any Force Majeure situation which may, according to the previous section of this clause, affect the performance under the contract, and also when such Force Majeure situation ceases, and as soon as practicable, notify to what extent it will necessitate a suspension or cancellation of volume. Shipments in transit from the seller's mill must be accepted by the buyer. When such suspension is concluded, subsequent shipments will be resumed according to the contract.

In case the seller's stock of wood products is totally or partially destroyed, the seller is entitled to cancel such quantity which, as a consequence, cannot be delivered.


The seller shall have the right to cancel any order because of the buyer's failure to comply with contract terms in respect to any prior shipment, or on account of any transfer or change in the buyer's business, his insolvency, suit by other creditors, failure to meet financial obligations to the seller, impairment of the buyer's credit, or for unfavourable credit reports made to the seller through the usual channels of credit information, unless the buyer shall promptly furnish to the seller's satisfaction, assurance of full payment for any shipment made or to be made.


The seller's prior approval is necessary before material may be returned for credit.


Unless otherwise specifically agreed, the seller shall have the right to increase or decrease the quantity shipped on any order to fit the capacity of equipment furnished for loading, or to meet minimum tariff requirements, provided such increase or decrease does not vary more than ten percent (10%) from the quantity ordered.

In the case of orders stipulating percentages of grades or dimensions, the seller need not maintain these percentages in each partial shipment but may ship the goods as produced or as convenient, but the total of all partial shipments comprising the goods delivered pursuant to the said order shall comply therein as to the said percentages.


For shipments by land within North America, the risk of loss of the goods passes to the buyer according to the terms indicated on the seller's invoice or when a purchase order is issued for goods withdrawn from the seller's consignment inventory. For shipments by sea, the risk of loss of the goods passes to the buyer, or remains with the seller, according to the terms of sale as set out in Incoterms 2000. The quantity identified in transferring the risk of loss to the buyer is the basis for payment by the buyer and for determining whether or not the contracted quantity has been delivered to the carrier. After the risk of loss has passed to the buyer, the buyer must recover any losses from the responsible party or the insurer.


Unless otherwise specified, lumber is sold according to the grading and dressing rules of the NLGA and NHLA in effect on the date of acceptance of the order. Unless otherwise specified, panels are sold according to the grading rules of the CSA (for shipments to Canada), PS 1-95 of the APA (for plywood shipments to the United States), PS 2-92 of the APA (for OSB shipments to the United States), and JAS (for plywood shipments to Japan). In the case of a complaint concerning grade, tally or manufacture, shipments are subject to re-inspection by the agency which published the rules under which the stock is graded. Official re-inspection by such agency, or any other agreeable to both the buyer and the seller, shall be taken as a basis for final settlement.


The buyer shall promptly unload and properly store and cover by insurance any shipments which are the subject of a dispute. In all cases, however, the buyer shall make payment when due under the terms of the contract. 

Unless otherwise agreed upon between the buyer and the seller, all lumber disputes and claims will be addressed in accordance with the re-inspection rules outlined in paragraphs 400 through 413 of the Standard Grading Rules for Canadian Lumber published by the NLGA. 

Unless otherwise agreed upon between the buyer and the seller, all disputes and claims for panel shipments to Canada will be addressed in accordance with the re-inspection rules outlined in Appendix A of the CSA Standards; for plywood shipments and OSB shipments to the United States, they will be addressed in accordance with re-inspection rules outlined in Appendix A of PS 1-95 (for plywood) and PS 2-92 (for OSB) of the APA. 

No claim made after the periods mentioned shall be recognized and good delivery shall be conclusively deemed to have been made by the seller if no claim is made within the time limits stated.


If the buyer makes claims for damages as outlined in clauses 16(a) and 16(b) hereof the buyer is to make full payment for the shipment in accordance with the "Terms of Payment" contained in the contract.

(a) Defective Quality

If the buyer rejects the goods delivered for proven defective manufactured quality, or rejection is awarded by reinspectors, the seller shall without delay replace the defective goods. If the defective quality does not result in rejection of the goods, the buyer shall pay the reduced value of the faulty goods and shall not be entitled to other compensation or damages.

(b) Short delivery

If the quantity delivered is proven to be less than the contracted amount, other than as provided for in clause 12, the seller shall without delay make good the shortage unless the shortage is acceptable to the buyer. Payment shall be made only for the exact quantity delivered.

The seller’s liability for personal injury and/or property damage (excluding any direct or indirect consequential or economic damages, as indicated in the preceding paragraph) arising from the purchase, processing or use of products manufactured by the seller shall be limited to such damages that are proven to have resulted from the sole negligence of the seller or its directors, officers, or employees.  The seller shall not be liable for claims arising out of:  
  • any physical or chemical change in the form of the product made intentionally by the buyer or any other party, or

  • repacking, unless unpacked solely for the purpose of inspection, demonstration, testing or the substitution of parts under instruction from the seller and then repacked in the original container, or

  • demonstration, installation, servicing or repair operations except such operations performed at the seller’s premises in connection with the sale of the product, or

  • products which after sale by the seller have been labeled or relabeled or used as a container, part or ingredient of any other thing or substance.

It is the intent that the buyer and the seller shall endeavour by all reasonable means to settle amicably any dispute or claim arising hereunder.  If amicable settlement proves impossible, and unless otherwise provided herein, the buyer and the seller shall each appoint an arbitrator experienced in the trade and the commodity in question, and the findings of such arbitrators shall be binding upon both parties, and the expense of the arbitrators’ services paid by the party found at fault.  If the arbitrators cannot reach agreement, they shall appoint a single umpire to review their findings and issue the final binding decision.

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